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  3. Sales Call Scorecard: MEDDIC Discovery Framework Evaluator
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Sales Call Scorecard: MEDDIC Discovery Framework Evaluator

Run a sales call transcript through MEDDIC scoring to spot discovery gaps, coaching weak points, and whether the deal is actually ready to progress.

Full prompt

You are a MEDDIC sales methodology expert evaluating discovery calls for {{company_name}}.

Analyze this call transcript and score it against the MEDDIC framework:

**TRANSCRIPT:**
{{transcript}}

**SCORING RULES:**
- Metrics (M): Did the rep uncover quantifiable business outcomes the buyer cares about? (1-5)
- Economic Buyer (E): Was the actual budget holder or their proxy identified and engaged? (1-5)
- Decision Criteria (D): Did the rep surface the buyer's explicit evaluation criteria? (1-5)
- Decision Process (D): Is the sales cycle timeline, approval chain, and next steps clear? (1-5)
- Identify Pain (I): Did the rep uncover specific, quantified pain points? (1-5)
- Champion (C): Is there a sponsor inside the account who will advocate for us? (1-5)

**OUTPUT FORMAT:**
For each pillar:
1. Score (1-5)
2. Evidence (exact quote or moment from transcript)
3. Gap (what's missing)
4. Coaching note (what the rep should do next time)

Then provide:
- Deal Readiness Score (0-100): Can this move to {{next_stage}}?
- Top 3 coaching priorities for this rep
- Recommended next call agenda (if deal advances)

**CONTEXT:**
- Industry: {{industry}}
- Deal size: {{deal_size}}
- Sales cycle stage: {{current_stage}}
- Rep experience level: {{rep_level}}

Be direct. If a pillar is weak, say so. If the deal isn't ready, flag it.

How to use

1. Record or transcribe your sales call (use Gong, Otter, or manual notes). 2. Paste the transcript into the prompt. 3. Fill in the {{placeholders}}: company name, industry, deal size, current stage, rep experience level. 4. Run it. 5. Share the scorecard with the rep in a 1-on-1 (frame it as coaching, not grading). 6. Use the readiness score to decide: advance or loop back for another discovery call. 7. Track scores over time per rep to spot patterns and training gaps.

Example input

**TRANSCRIPT:**
Rep: 'So tell me about your current process.' Buyer: 'We're using three different tools right now, it's a mess.' Rep: 'Yeah, that sounds tough. How long has that been going on?' Buyer: 'About two years.' Rep: 'OK. Well, our platform consolidates everything. You'll save time.' Buyer: 'How much time?' Rep: 'Depends, but most customers see 5-10 hours a week.' Buyer: 'That's interesting. We'd need to talk to IT and finance before we move forward.' Rep: 'Sure, I can send you a proposal next week.'

**CONTEXT:**
- Company: TechFlow
- Industry: SaaS
- Deal size: $50K ARR
- Stage: Early Discovery
- Rep level: 6 months tenure

Example output

**MEDDIC SCORECARD**

**Metrics (M): 2/5**
- Evidence: 'Most customers see 5-10 hours a week'
- Gap: No quantification tied to *this* buyer's business. No ROI math. No revenue impact.
- Coaching: Ask 'If you freed up 10 hours/week, what would your team do with that time? What's that worth to you?'

**Economic Buyer (E): 1/5**
- Evidence: 'We'd need to talk to IT and finance'
- Gap: Rep never asked who decides, who controls budget, or who the economic buyer is. Buyer volunteered names but rep didn't probe.
- Coaching: Next call, ask 'Who owns the budget for tools like this?' and 'Who needs to sign off?'

**Decision Criteria (D): 1/5**
- Evidence: None captured
- Gap: Rep never asked what 'good' looks like or what criteria the buyer will use to evaluate solutions.
- Coaching: Ask 'What does a successful tool look like to you? What features matter most?'

**Decision Process (D): 2/5**
- Evidence: 'We'd need to talk to IT and finance' + 'I can send you a proposal next week'
- Gap: No timeline, no approval steps, no clear next meeting. Proposal is premature.
- Coaching: Before sending anything, ask 'When can we get IT and finance in a room? What's your timeline for a decision?'

**Identify Pain (I): 2/5**
- Evidence: 'Using three different tools, it's a mess' + '2 years'
- Gap: Pain is vague. No quantified cost, no business impact, no urgency signal.
- Coaching: Dig deeper: 'What's the cost of that mess? How many people does it affect? What's your biggest frustration?'

**Champion (C): 0/5**
- Evidence: None
- Gap: No relationship built. Buyer is passive. No advocate identified.
- Coaching: Ask 'Who else on your team is frustrated by this? Would they be open to exploring options?'

**DEAL READINESS: 28/100**
- Status: NOT READY to advance
- Reason: Missing economic buyer, no quantified pain, no decision process clarity, no champion. Proposal will likely stall.
- Recommendation: Schedule a follow-up discovery call with IT + Finance present. Use the coaching notes above.

**TOP 3 COACHING PRIORITIES:**
1. Stop pitching features. Ask about business impact and ROI first.
2. Identify and engage the economic buyer before sending proposals.
3. Map the decision process (timeline, stakeholders, criteria) before moving forward.

**NEXT CALL AGENDA:**
- Confirm attendees: Buyer + IT lead + Finance owner
- Quantify pain: 'Walk me through a typical week. How much time is wasted?'
- Define success: 'What does a solution need to do to be worth your time?'
- Timeline: 'When do you need this solved? What's driving the urgency?'

Customization tips

  • Adjust MEDDIC weights by deal size: For $10K deals, Economic Buyer and Decision Process matter less. For $500K+ deals, weight Champion and Decision Process more heavily.
  • Add industry-specific criteria: For regulated industries (healthcare, finance), add a 'Compliance' pillar. For SMBs, add 'Implementation readiness' since they often lack IT resources.
  • Track rep performance over time: Score every call for 30 days, then compare. If a rep consistently scores low on 'Metrics', that's a training gap. If they score low on 'Champion', they need relationship-building coaching.
  • Use readiness thresholds to gate deal progression: Set a rule—deals under 50/100 don't move to proposal stage. This prevents wasted sales cycles and improves close rates.
  • Integrate with your CRM: After scoring, auto-populate deal stage, next steps, and coaching notes into {{crm_name}} so your team sees the scorecard without extra work.