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Editorial comparison for operators. Ratings are sample data unless verified.
This comparison puts Fireflies.ai and Shortwave side by side for operators evaluating them in 2026 — pricing model, free access, API availability, and editorial fit. They serve overlapping jobs, so the right pick depends on pricing model, integrations, and how each fits your existing workflow. Treat ratings and pricing as directional and confirm current details on each vendor's site before committing.
| Attribute | Fireflies.ai | Shortwave |
|---|---|---|
| Type | tool | tool |
| Summary | Fireflies.ai automatically transcribes, summarizes, and searches meeting recordings. Operators use it to eliminate manual note-taking and surface action items from every call. | AI-powered Gmail client that automates email triage, drafting, and scheduling. Built for Gmail power users who need intelligent inbox management without leaving their workflow. |
| Pricing | freemium · See vendor site — sample data | freemium · See vendor site — sample data |
| Free trial | Yes | Yes |
| API | Yes | No / not listed |
| Open source | No | No |
| Editor rating | — | — |
| Categories | Productivity, Meeting Management, AI Tools | Email & Communication, Productivity, AI Tools |
| Key features | Automatic transcription across Zoom, Google Meet, Microsoft Teams, and other platforms · AI-generated summaries, action items, and key moments extraction · Searchable transcript library with speaker identification · Custom trackers to flag business-specific discussion points (verify current tracker options on vendor site) · Integrations with Slack, Salesforce, Notion, HubSpot, and other workflow tools | AI-powered email response suggestions and draft generation · Smart email categorization and priority inbox (verify-on-vendor-site for algorithm details) · Keyboard-first interface with batch operations and shortcuts · Email scheduling and snooze functionality with smart timing · Automation rules for email routing and labeling |
| Actions |
Fireflies.ai: Fireflies.ai automatically transcribes, summarizes, and searches meeting recordings. Operators use it to eliminate manual note-taking and surface action items from every call. Pricing: freemium (from See vendor site — sample data). Shortwave: AI-powered Gmail client that automates email triage, drafting, and scheduling. Built for Gmail power users who need intelligent inbox management without leaving their workflow. Pricing: freemium (from See vendor site — sample data). Both are covered editorially on OperatorRadar; verify current features on the vendor sites.
Fireflies.ai and Shortwave list free access (trial or free plan). Check each vendor for current limits.
Fireflies.ai is the most budget-friendly entry point — it offers a free plan to start. If you need to build on top of it, Fireflies.ai exposes an API where the alternative does not list one.
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