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Editorial comparison for operators. Ratings are sample data unless verified.
This comparison puts Fathom AI and Shortwave side by side for operators evaluating them in 2026 — pricing model, free access, API availability, and editorial fit. They serve overlapping jobs, so the right pick depends on pricing model, integrations, and how each fits your existing workflow. Treat ratings and pricing as directional and confirm current details on each vendor's site before committing.
| Attribute | Fathom AI | Shortwave |
|---|---|---|
| Type | tool | tool |
| Summary | Fathom AI automatically records, transcribes, and summarizes video calls. Sales and success teams use it to capture meeting insights without manual note-taking. | AI-powered Gmail client that automates email triage, drafting, and scheduling. Built for Gmail power users who need intelligent inbox management without leaving their workflow. |
| Pricing | freemium · See vendor site — sample data | freemium · See vendor site — sample data |
| Free trial | Yes | Yes |
| API | No / not listed | No / not listed |
| Open source | No | No |
| Editor rating | — | — |
| Categories | Sales Tools, Communication, Productivity | Email & Communication, Productivity, AI Tools |
| Key features | Automatic recording and transcription of Zoom, Google Meet, and Microsoft Teams calls · AI-generated summaries with action items and key discussion points · Searchable transcript library with speaker identification · Team sharing and permission controls for call access and review · Integration with CRM systems (verify current integrations on vendor site) | AI-powered email response suggestions and draft generation · Smart email categorization and priority inbox (verify-on-vendor-site for algorithm details) · Keyboard-first interface with batch operations and shortcuts · Email scheduling and snooze functionality with smart timing · Automation rules for email routing and labeling |
| Actions |
Fathom AI: Fathom AI automatically records, transcribes, and summarizes video calls. Sales and success teams use it to capture meeting insights without manual note-taking. Pricing: freemium (from See vendor site — sample data). Shortwave: AI-powered Gmail client that automates email triage, drafting, and scheduling. Built for Gmail power users who need intelligent inbox management without leaving their workflow. Pricing: freemium (from See vendor site — sample data). Both are covered editorially on OperatorRadar; verify current features on the vendor sites.
Fathom AI and Shortwave list free access (trial or free plan). Check each vendor for current limits.
Fathom AI is the most budget-friendly entry point — it offers a free plan to start.
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