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Editorial comparison for operators. Ratings are sample data unless verified.
| Attribute | Crisp |
|---|---|
| Type | tool |
| Summary | Crisp chat combines live chat, shared inbox, and team messaging for startup support teams. Handle customer conversations across channels in one unified interface. |
| Pricing | freemium · See vendor site — sample data |
| Free trial | Yes |
| API | Yes |
| Open source | No |
| Editor rating | — |
| Categories | Customer Support, Communication, Team Collaboration |
| Key features | Shared inbox combining live chat, email, and social messaging · Real-time chat widget with custom branding and pre-chat forms · Team collaboration with internal notes and conversation assignment · Mobile apps for iOS and Android (verify current feature parity on vendor site) · Basic chatbot and automation (verify current AI capabilities) |
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